There have been an increasing number of reports for the past few months of travelers who are unable to access the Kenyan immigration website evisa.go.ke, which is in fact the only valid one for issuing visas for entry into Kenya.
Although tourism from Italy is still banned, there are many residents, relatives or spouses of Kenyan citizens or residents of Kenya, domiciles with property or regular leases, and other compatriots whose reasons for travel are accepted (or not checked) by the authorities.
As always, we urge our readers not to feel "too smart" because we have reports of fines arriving as much as seven months after travel for false self-certifications and of tourists being stopped upon boarding or checked upon return and fined. Amidst these, it must be admitted that the vast majority of the smart ones have passed.
At the same time, we hearten those who made the payment but at the time of departure had not yet received the tourist visa in the reported e-mail box, with which to then get their passport stamped upon arrival in Kenya.
No problem, successful payment still certifies the goodness of your transaction and acceptance by the Kenyan authorities, so not only will the airline let you board on departure, but upon arrival you need only show the online payment receipt and explain that the visa has not yet arrived. The immigration authorities in Nairobi or Mombasa will check the case number and stamp your passport accordingly.

Returning to the visa site, the issues encountered by our readers are particularly two.

1. THE SITE DOES NOT OPEN
Often the evisa.go.ke site does not display. It is necessary to try again several times and usually after an average of ten times, the page appears. It may also happen that the page gives an error message, explaining that the server took too long to respond. Be patient, it is the African "pole pole" that, like a bug, has also affected websites.
Jokes aside, if it's really not what, try logging in with a different browser, if you have Google Chrome use Internet Explorer or Mozilla and vice versa.

2. THE SITE MAKES ME PAY BUT THEN TELLS ME THAT THE APPLICATION NEEDS TO BE COMPLETED OR MODIFIED

During the process, which we remind you is exclusively in English, there are some parts for which you may be required to modify or upload further (the photo or images of documentation). Obviously if the site does not let you proceed and get to the payment, there is a problem to be solved, otherwise go all the way and if you are allowed to pay, do so quietly to get the receipt. The visa will come to your inbox.

3. THE SITE DOES NOT ACCEPT CREDIT CARD FOR PAYMENT
It is actually the credit card that does not want to be entered on the Kenyan immigration site.
Let us explain further: the evisa.go.ke site is not considered secure under the latest European regulations on online payments. In this case, the only thing to do is to call your bank, explain what happened, and get your credit card unblocked. The card will not be unblocked for all sites, so it will not become vulnerable in the face of possible fraud, but it is the Kenyan site that will be moved to the White List of http addresses deemed trustworthy for the purpose of an online transaction.

For those who want to avoid these minor stresses, the only method is to contact an agency that specializes in visas, paying a natural and not exorbitant fee. As recommended above, do not access online sites that promise visas, only the Kenyan one is valid, the others are scam sites.

WARNING: Remember that you can also turn to agency or intermediary sites that charge their fee to do this paperwork for you. The cost of the visa is currently $51 and related exchange rate in euros. Everything you will be charged is extra.
Be careful, however, there are also many fake sites (fakes) that pose as institutional and are not or that without any guarantee or possibility of being able to write to a person in charge, ask you for payment and documents before filling out a visa that will never actually get to you.